| Q: |
What time is Check-out / Check-in? |
| A: |
Check-out time is 11 AM. Check-in is 3 PM. |
| Q: |
How much does entry into the water park cost? |
| A: |
Entry into the water park is included in your room rate.
Rates are based on occupancy of up to 4 people per room. An
additional wristband may be purchased for $25.00 for a fifth person in
the same guest room. A sixth person would require an additional
guest room |
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| Q: |
Do you have a birthday package? |
| A: |
Yes. We offer
a birthday packages Sunday - Friday. It
includes the use of 1 guest room per 8 persons or portion thereof from 1
PM – 9 PM, 2 slices of Pizza per person, unlimited soda, and one 8”
birthday cake per 8 guests. Cost is $25.00 per person ($35.00 per person
on Fridays) (minimum of 5
persons). |
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| Q: |
How many guests may occupy a room? |
| A: |
4 guests per room. |
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| Q: |
Do you have adjoining rooms? |
| A: |
Yes, we have a number of adjoining rooms available.
Please request adjoining rooms when making your reservation.
While we will do our best to honor your request for an adjoining room, we
are unable to guarantee that you will receive one. |
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| Q: |
How many water park passes come with a guest room? |
| A: |
You receive 1 water park pass for each registered
guest up to 4 people per room. |
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| Q: |
How big is the arcade room? |
| A: |
There are over 40 arcade games available. |
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| Q: |
Do children stay free at the hotel? |
| A: |
Yes, but there is an additional charge for the water
park wrist band if a 5th person is registered in the guest
room. |
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| Q: |
What if we have
an extra child in our room? |
| A: |
There is an extra $25 per night charge for the 5th
guest water park wristband. |
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| Q: |
What if I have 6 people in our room? |
| A: |
A 6th
guest would require an additional room. |
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| Q: |
What if my friend
wants to come visit us in the water park? |
| A: |
The water park is
for registered guests only. No
visitors are allowed. |
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| Q: |
What do I need to enter the water park? |
| A: |
Wristbands will be
issued at time of check-in. |
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| Q: |
What happens if we lose a wristband? |
| A: |
Lost wristbands will not be replaced. |
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| Q: |
What are the hours of the water park? |
| A: |
Sunday-Thursday 9 am-9 pm; Friday 9 am-10 pm; Saturday
9 am-10 pm. During holiday periods, the water park is
generally open from 9 am - 10 pm. Please verify times of operation
when making your reservations. |
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| Q: |
How tall does my
child have to be to use the main water slide? |
| A: |
Children need to be
48 inches tall. |
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| Q: |
Do I need to accompany my child to the water park? |
| A: |
Children must be 12 years of age to enter without an
adult. Children 12 years and
under must be accompanied by an adult. |
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| Q: |
Can we bring our own food/beverage into the water park? |
| A: |
No.
We provide a poolside snack bar for your convenience. |
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| Q: |
Can my children bring their water toys? |
| A: |
No water toys or flotation devices are allowed, however,
coast guard approved life vests may be approved by the lifeguards upon
inspection. |
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| Q: |
Should we bring our own beach towels? |
| A: |
For your convenience, pool towels are supplied at the water
park free of charge. |
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| Q: |
We live in the area and would like to use the water
park, what is the cost? |
| A: |
The water park is for registered quests only and not open
to the public. You are more than
welcome to take a mini-weekend vacation with your family by getting a
guest room which includes free admission to the water park. Rates
vary. Please contact us at 586-979-1400 for a current quote or book
your reservations on line by clicking
here. |
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| Q: |
Is there a cost
to use the fitness center? |
| A: |
24-hour access is free with your hotel room key. |
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| Q: |
Can my 15 year-old daughter use the equipment in the
fitness center? |
| A: |
Guests must be 18 years and over to use the center. |
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| Q: |
I'm attending a wedding and want to remove my wristband,
how do I get a new one? |
| A: |
The front desk will be happy to remove your old wristband
and will issue you a replacement free of charge. |
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